Hush Puppies Pakistan
Dynamics 365 support, integrations and retail changes for Firhaj Footwear
Dynamics 365 Support and Integrations for Hush Puppies Pakistan
Firhaj Footwear (Pvt) Ltd is the official licensee of Hush Puppies in Pakistan, where the brand has been selling since 1992. Firhaj also holds the CAT licence. The business runs its stores and supply chain on Dynamics 365 and needed a partner to extend it, connect it to its online channels and keep it running.
What They Were Up Against
Dynamics 365 ran the business, but it needed to do more than its standard setup allowed.
Channels Out of Sync
Orders, stock and prices had to match between Dynamics 365 and the Xstak online store.
Slow Bulk Stock Transfers
Sending stock to many stores meant creating transfer orders one by one, each user needing a licence.
Purchasing and Barcodes That Didn't Fit
The standard purchase process and barcode layouts didn't match how Firhaj works.
A Point of Sale That Needed Changes
The Dynamics 365 retail point of sale needed adjusting for their stores.
What We Built
We extended, connected and supported their Dynamics 365.
Orders, stock and prices synced with the Xstak online store, on separate schedules for sales and stock.
Bulk transfer orders to many stores at once, filtered by category, hierarchy and size, from outside Dynamics 365.
Barcode labels designed for Firhaj's products.
The purchase flow modified to match how Firhaj buys.
The Dynamics 365 retail point of sale adjusted for their stores.
New reports, new features and day-to-day Dynamics 365 support.
A Dramatic Transformation
Firhaj's Dynamics 365 now connects its stores, warehouse and online channel.
Orders, stock and prices between Dynamics 365 and Xstak
Transfer orders to many stores in one go, instead of one by one
Needed for warehouse staff to create bulk transfers
Online and store channels work from the same stock and prices
Distributing new stock across stores takes far less time
Purchasing, barcodes and the point of sale fit the way the business works
See what we've built for our clients
Want to discover more?
- See Borjan's reporting story25+ supply chain and finance reports built on Dynamics 365.
- Read how Cakes & Bakes modernised its Dynamics 365Manufacturing, inventory and dispatch moved off registers and spreadsheets.